Privacy Policy

1. Introduction

This Privacy Policy explains how TeamAlpha collects, uses, stores, and protects information. TeamAlpha is developed by Aung Myo Myat Zaw and operated by Aung Myo Myat Zaw together with two cofounders.

By using TeamAlpha, you agree to this Privacy Policy.

2. Information We Collect

We only collect information needed to operate the service, provide support, and maintain security. This may include:

We do not collect information that is not needed for the project.

3. How We Use Information

We use collected information to:

• Create and manage user accounts.
• Process content and deliver the service.
• Provide free credits and usage tracking.
• Review and approve payments manually.
• Maintain security, prevent abuse, and troubleshoot issues.
• Respond to support requests.

4. Content Storage

We do not use customer content to train AI models unless we clearly state otherwise.

5. Security

We use reasonable security practices to protect data, including encryption and access controls. User data is protected both in transit and, where applicable, at rest in our systems.

However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Authentication

TeamAlpha may use cookies or similar technologies to keep users signed in, maintain session security, and support basic site functionality. For example, we may use JWT-based cookies to manage authenticated sessions.

You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

7. Third-Party Services

TeamAlpha may use third-party services, APIs, payment providers, and infrastructure providers to run the platform. These services may process data on our behalf or independently according to their own policies.

We may use third-party services for:

• Media processing,
• AI and automation,
• Hosting and infrastructure,
• Payment processing,
• Security and logging.

We only share the minimum information necessary for those services to function.

8. Payments

When you make a payment or submit payment information, certain details may be handled by third-party payment providers. We may also manually review payment records before activating service credits.

We do not store full financial information unless it is required for payment verification or support.

9. Data Sharing

We do not sell personal data.

We may share information only when needed:

• To provide the service.
• To comply with legal obligations.
• To investigate fraud, abuse, or security issues.
• To support third-party services that help us operate TeamAlpha.

10. Data Retention

We keep personal data only as long as needed to provide the service, support users, maintain records, comply with legal obligations, or resolve disputes.

11. International Users

TeamAlpha is based in Thailand and mainly serves users in Myanmar and nearby regions. By using the service, you understand that your data may be processed in countries other than your own.

12. Children's Privacy

TeamAlpha is not intended for children under 13, and users below the minimum legal age in their country must not use the service.

13. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict your personal data. You may also have the right to object to certain processing activities.

To make a request, contact us at the email address below.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

15. Contact